Senior Analyst in Retention at Enercare

Drive customer loyalty and retention strategies with Enercare as a Senior Analyst. Utilize your data analysis expertise to maximize customer lifetime value in a hybrid role located in Markham, Ontario.

As a Senior Analyst - Retention and Loyalty, you will collaborate with Product and Marketing teams to generate insights and trusted reporting on customer behaviors. This full-time role demands a detail-oriented individual with a strong technical background in SQL and Python to transform complex datasets into clear insights.

Key Responsibilities: • Analyze customer retention and churn metrics for growth strategies • Develop automated reports and dashboards for stakeholders • Translate reporting needs into structured analytical datasets • Use SQL and Python for data extraction and analysis • Optimize PowerBI reports for performance and usability

Requirements: • Bachelor’s in Data Analytics or related field • 3+ years in analytics or business intelligence roles • ...