Senior Bilingual Customer Success Manager (French & English) | B2B Saas

Who we are, what we do & why we do it:

Dext is a fast-growing fintech transforming bookkeeping through AI and machine learning. Our platform empowers accountants, bookkeepers, and businesses to simplify accounting processes and make smarter, more timely financial decisions.

In 2024, Dext joined the IRIS Software Group, further strengthening our ability to deliver end-to-end accountancy solutions. We’ve achieved 99.5% data accuracy, saved over 35 million hours of manual data entry, and are trusted by 12,000 firms and 700,000 businesses globally. With integrations across all major accounting software and over 11,500 financial sources, we’re proud to be at the forefront of innovation in the accounting space. 🌍 

We’re looking for a driven, customer-centric Senior CSM to deepen our customer relationships and drive growth across Canada and the US. In this role, you’ll own the customer journey post-onboarding, ensure adoption and satisfaction, and turn clients ...