Senior Client Onboarding Manager

A Senior Client Onboarding Manager will lead the Valencia onboarding function, ensuring the effective delivery of client onboarding projects while managing and developing a high‑performing team.

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Key Responsibilities

• Lead, manage, and develop a team of Client Onboarding professionals across multiple seniority levels.
• Set clear objectives, KPIs, and performance standards aligned with business priorities.
• Conduct performance reviews, coaching, and career development planning.
• Drive team engagement, retention, and succession planning within the Valencia hub.
• Act as senior escalation point for complex onboarding, operational, or client issues.
• Oversee the end‑to‑end onboarding lifecycle for new clients, fund launches, and migrations.
• Ensure consistent application of project management stand...