BrainRidge Consulting
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Senior Developer
Description
Objective:
Lead AI-driven capabilities for Collections and Dispute (Mkanzi AI), with strong applied GenAI execution.
Key Responsibilities:
Design and build
AI use cases for Collections & Dispute flows AWS Bedrock Agent frameworks (AgentCore / orchestration patterns) Nova Sonic (voice AI / conversational AI) Integrate AI into Amazon Connect journeys (where applicable) Evaluate and integrate
3rd-party AI solutions
where beneficial Guide team on: Must have:
Strong
hands-on AI/GenAI engineering background Experience with
AWS Bedrock + LLM integrations Exposure to
contact centre AI (voice, chat, automation)
is a strong plus Comfortable working in
hybrid stack (AWS native + external AI tools)
#J-18808-Ljbffr
Lead AI-driven capabilities for Collections and Dispute (Mkanzi AI), with strong applied GenAI execution.
Key Responsibilities:
Design and build
AI use cases for Collections & Dispute flows AWS Bedrock Agent frameworks (AgentCore / orchestration patterns) Nova Sonic (voice AI / conversational AI) Integrate AI into Amazon Connect journeys (where applicable) Evaluate and integrate
3rd-party AI solutions
where beneficial Guide team on: Must have:
Strong
hands-on AI/GenAI engineering background Experience with
AWS Bedrock + LLM integrations Exposure to
contact centre AI (voice, chat, automation)
is a strong plus Comfortable working in
hybrid stack (AWS native + external AI tools)
#J-18808-Ljbffr