Ricoh Americas Corporation
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Senior Field Representative, Support CIP
Description
Senior Field Representative, Support CIP POSITION PROFILE
This position requires the solution technology level skills to work independently as a product/services solutions specialist in servicing and/or training on certain business support work area needs/offerings. Also include new business and other various support functions as developed or assigned.
JOB DUTIES AND RESPONSIBILITIES Technical
+ Performs product specialist solution skill services including configuring, installing, troubleshooting, networking, maintaining, and training as assigned in their area of responsibility expertise.
+ Performs full range of product repair, customer training, equipment, and workflow observation, and engages in problem solving sharing solutions to improve methods.
+ Proactively seeks volume building opportunities that result in increased utilization of Ricoh equipment, supplies and services.
+ Assembles/adjusts/maintains and shares expertise on products according to sp...
This position requires the solution technology level skills to work independently as a product/services solutions specialist in servicing and/or training on certain business support work area needs/offerings. Also include new business and other various support functions as developed or assigned.
JOB DUTIES AND RESPONSIBILITIES Technical
+ Performs product specialist solution skill services including configuring, installing, troubleshooting, networking, maintaining, and training as assigned in their area of responsibility expertise.
+ Performs full range of product repair, customer training, equipment, and workflow observation, and engages in problem solving sharing solutions to improve methods.
+ Proactively seeks volume building opportunities that result in increased utilization of Ricoh equipment, supplies and services.
+ Assembles/adjusts/maintains and shares expertise on products according to sp...