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Senior IT Support Analyst - TD Securities
Description
Elevate your career as a Senior IT Support Analyst with TD Securities in Toronto, Ontario. Focus on Banking Operations technology applications to ensure high availability and seamless user support.
As a Senior IT Support Analyst, you will provide real-time support within a global 24x7 environment. Your expertise in Google Distributed Cloud, Kubernetes, and multi-tier application support will be essential. Collaborate closely with developers and project managers to optimize system performance and reliability, all while contributing to a professional and innovative work culture.
Key Responsibilities:
• Provide high-quality application support to users
• Perform proactive health checks on systems
• Manage incidents effectively through resolution
• Lead problem management processes for recurring issues
• Update knowledge-based articles and train staff
Requirements:
• Experience in Google Distributed Cloud and Kubern...
As a Senior IT Support Analyst, you will provide real-time support within a global 24x7 environment. Your expertise in Google Distributed Cloud, Kubernetes, and multi-tier application support will be essential. Collaborate closely with developers and project managers to optimize system performance and reliability, all while contributing to a professional and innovative work culture.
Key Responsibilities:
• Provide high-quality application support to users
• Perform proactive health checks on systems
• Manage incidents effectively through resolution
• Lead problem management processes for recurring issues
• Update knowledge-based articles and train staff
Requirements:
• Experience in Google Distributed Cloud and Kubern...