Scotiabank

Senior Major Incident Officer

📍 Toronto, Ontario, Canada ⏰ Full-time

Description

Is this role right for you?

  • You will join the highly skilled MIO team, which has been spearheading IT stability by delivering consistent results and winning the confidence of business as a trusted partner for all critical outages.

  • You are responsible to collaborate with various support teams and vendor partners to device the shortest resolution path by establishing strong command and control over the bridge.

  • You are responsible for sending consistent and timely communication to business and IT stakeholders.

  • You are responsible for conducting post incident reviews and drive the teams to identify root cause, lessons learned and a plan to prevent a reoccurrence of similar incident.

  • You will provide improvement opportunities in the existing enterprise process.
  • Do you have the skills that will enable you to succeed in this role?

  • You have excellent communication (verbal/written/presentation) skills.

  • Apply Now