Scotiabank
You will join the highly skilled MIO team, which has been spearheading IT stability by delivering consistent results and winning the confidence of business as a trusted partner for all critical outages.
You are responsible to collaborate with various support teams and vendor partners to device the shortest resolution path by establishing strong command and control over the bridge.
You are responsible for sending consistent and timely communication to business and IT stakeholders.
You are responsible for conducting post incident reviews and drive the teams to identify root cause, lessons learned and a plan to prevent a reoccurrence of similar incident.
You will provide improvement opportunities in the existing enterprise process. You have excellent communication (verbal/written/presentation) skills.
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Senior Major Incident Officer
Description
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