Senior Manager, Business Operations & Insights (Toronto)

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In this role you will:

• Lead core business activities including planning, reporting dashboards, and executive materials to provide a clear view of business performance.
• Lead workforce planning and headcount management for OCIO (tracking, forecasting, scenario analysis), ensuring alignment to priorities, capacity, and demand.
• Own financial management activities including budgeting, forecasting, variance analysis, and run rate tracking in partnership with Finance.
• Own the OCIO reporting layer, consolidating inputs across teams into a single, accurate view of performance, priorities, and key metrics.
• Translate complex financial, workforce, and operational data into clear insights, narratives, and recommendations for senior leadership.
• Develop and maintain reporting tools (dashboards, scorecards, KPI tracking) to provide consistent visibility into progress, outcomes, and areas requiring actio...