Senior Manager, Merchant Onboarding Strategy

Drive innovation as a Senior Manager, Merchant Onboarding Strategy at Flexiti, part of Questrade Financial Group. Lead technology-enhanced merchant onboarding and training initiatives in a hybrid environment.
Flexiti is seeking a dynamic leader who can influence and optimize the entire merchant lifecycle. Your role will encompass architectural design of training programs and strategic management of Salesforce tools, ensuring a frictionless onboarding experience. You will engage in both high-level strategy and detailed execution, embodying a true “player-coach” ethos.
Key Responsibilities:
• Transform the merchant training and onboarding strategy
• Develop modern, video-based training content
• Oversee the Salesforce architecture for effective management
• Create a centralized governance for operational standards
• Mentor a skilled team dedicated to merchant success
Requirements:
• 5-8+ years of experience in Sales Operations or Enablement
• Proven success ...