Senior Manager Of Service Reliability Toronto Winnipeg

Join Scotiabank in Toronto as a Senior Manager of Service Reliability, driving improvements in capital markets operations. Utilize your expertise in problem management to boost production reliability. As part of the Global Banking and Markets Engineering team, you will lead initiatives to enhance product reliability and analytics platforms.

Collaboration is key, as you will work with various teams to resolve incidents swiftly and implement continuous improvement strategies that impact business objectives.

Key Responsibilities

• Drive measurable reductions in recurring production incidents
• Lead incident management and postmortem analyses
• Enhance accountability for corrective technology actions
• Improve operational readiness and resilience proactively
• Present KPIs and risk narratives to leadership

Requirements

• Over 10 years in reliability engineering or service management
• Leadership ex...