Senior Manager, Remote Customer Experience & Adoption

Twilio Inc. is seeking a Customer Experience Manager to develop strategies for customer adoption and retention while leading a team in Colombia. This role involves collaborating with various teams to enhance customer experiences and drive product adoption.

Applicants should have over 5 years of management experience in Digital CS or similar fields, possess excellent organizational and communication skills, and maintain a customer-first mindset. Twilio offers generous time-off and wellness leave among other benefits.