Senior Salesforce Production Support Engineer – CRM, BPM & Application Operations

Senior Salesforce Production Support Engineer CRM, BPM & Application Operations Skills Required As a Senior Software Engineer and a member of the Application Operations Service and Quality Engineering Customer Relationship Management and Business Process Management (AOSQE CRM BPM) Production Support Team, utilize knowledge of technology, processes, products, people, and quality concepts. Ability to work and communicate directly with business partners in business terms with minimal supervision. Demonstrate initiative, accept responsibility, and be accountable for results. Key Responsibilities Support the Salesforce.com platform and the back-end administration applications used to support its functionality. Provide critical day-to-day technical and process support for the Salesforce.com platform. Work with business and technical teams to ensure technology and process solutions meet business needs. Support multiple business units with client interaction and automation application...