Senior Service Ops & CX Strategy Lead

Link-Worldwide is seeking a Service Ops Sr. Manager to create and implement customer experience (CX) strategies while engaging with senior leaders. The role involves translating business strategies into CX plans and leading multifunctional teams to enhance customer service quality.

The ideal candidate should possess exceptional communication skills, leadership experience, and a Bachelor's degree, with proficiency in English. This position is critical in driving internal efficiency and improving customer satisfaction metrics.