Senior Transit Operations Supervisor

Guide the Transit Operations Team at the City of Hamilton in a leadership role. This position focuses on maintaining service delivery and ensuring the safety of transit staff and customers.
Reporting to the Manager of Transit Operations, the Senior Transit Operations Supervisor leads the Route Supervision team to deliver efficient service daily. You will coordinate responses for emergencies, oversee key performance monitoring, and develop work schedules that ensure proper coverage. Solid leadership skills are crucial to effectively manage staff, recruit, and provide ongoing training.
Key Responsibilities:
• Supervise daily service delivery and Route Supervision activities
• Coordinate strategies for service breakdowns, detours, and emergencies
• Monitor Key Performance Indicators and implement corrective measures
• Develop work schedules for inspectors ensuring adequate coverage
• Conduct investigations and prepare reports addressing complaints and accidents
Req...