Lounsbury Furniture Limited
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Service and Parts Manager Moncton
Description
Elevate service operations with Lounsbury Heavy-Duty Truck Centre in Moncton as a Fixed Operations Manager. Drive strategic initiatives and enhance customer satisfaction across our service and parts departments.
The Fixed Operations Manager will report directly to the General Manager. You will be responsible for leadership and strategic direction within the service and parts segments in both Moncton and Fredericton. This role emphasizes improving revenue and productivity while delivering exceptional customer service.
Key Responsibilities:
• Develop strategies to optimize parts and service departments
• Manage expenses for enhanced departmental efficiency
• Monitor performance metrics to ensure goal alignment
• Lead process improvement initiatives across teams
• Address escalated customer inquiries when needed
Requirements:
• Post-secondary education or relevant dealership experience
• Management experience...
The Fixed Operations Manager will report directly to the General Manager. You will be responsible for leadership and strategic direction within the service and parts segments in both Moncton and Fredericton. This role emphasizes improving revenue and productivity while delivering exceptional customer service.
Key Responsibilities:
• Develop strategies to optimize parts and service departments
• Manage expenses for enhanced departmental efficiency
• Monitor performance metrics to ensure goal alignment
• Lead process improvement initiatives across teams
• Address escalated customer inquiries when needed
Requirements:
• Post-secondary education or relevant dealership experience
• Management experience...