Service Consultant (Housing Industry)

Our client is seeking a professional and client-focused Service Consultant to join their team on a 12-month maximum term contract, based in Osborne Park. This role is ideal for someone who enjoys helping people, solving problems, and delivering high-quality service in a busy, fast-paced environment.

Acting as the first point of contact for client enquiries

Managing calls and emails promptly and professionally

Providing clear guidance and support to clients on next steps

Coordinating service requests and follow-ups efficiently

Recording all client interactions accurately in internal systems

Escalating complex issues or complaints to senior staff when needed

Keeping clients updated on progress and outcomes

Processing invoices and administrative tasks accurately

Supporting the team with general office and organisational duties

Customer Service,Client Support,Phone Handling,Email Management,Problem Solving,D...