Service Designer (Senior)

Job Description Service Designer (Senior) Job ID: GOAPRDJP00000925 Client: Government of Alberta (GoA) Technology and Innovation Division: Digital Design and Delivery (DDD) Role: Service Designer Senior Location: Edmonton, Alberta (Primarily Remote with occasional onsite meetings) Contract Type: GOA Standard Contingent Resource Duration: Up to 24 months extension possible Hours: 36.25 hours/week Positions: 17 Role Overview The Government of Albertas Digital Design and Delivery (DDD) division is seeking up to seventeen (17) Senior Service Designers to support enterprise-wide digital transformation, service innovation, and program modernization initiatives across government ministries. The Service Designer will work within cross-functional Agile teams alongside product owners, researchers, developers, policy teams, and business stakeholders to improve citizen-facing and internal government services using human-centred design methodologies. The role focuses on understanding user needs,...