Bird Construction
Apply Now
ServiceNow ITSM Developer Hybrid Role
Description
Maximize your impact as a ServiceNow ITSM Developer, managing our ServiceNow platform while enhancing functionality for optimum service delivery. This hybrid role enables collaboration across national offices.
As part of our service delivery team, you will oversee the ServiceNow platform's configuration and administration. You'll work closely with Level One and Level Two Analysts to improve IT service processes through effective tools and systems. This position requires strong problem-solving skills and a commitment to best practices in IT service management.
Key Responsibilities:
• Manage and configure the ServiceNow platform and its modules
• Collaborate to gather requirements and implement enhancements
• Ensure optimal system performance and availability through maintenance
• Monitor service incidents and resolve related issues promptly
• Develop training materials for end-user sessions
Requirements:
• Bachelor's degree in Computer Science or related field...
As part of our service delivery team, you will oversee the ServiceNow platform's configuration and administration. You'll work closely with Level One and Level Two Analysts to improve IT service processes through effective tools and systems. This position requires strong problem-solving skills and a commitment to best practices in IT service management.
Key Responsibilities:
• Manage and configure the ServiceNow platform and its modules
• Collaborate to gather requirements and implement enhancements
• Ensure optimal system performance and availability through maintenance
• Monitor service incidents and resolve related issues promptly
• Develop training materials for end-user sessions
Requirements:
• Bachelor's degree in Computer Science or related field...