Alcor Solutions
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ServiceNow Technical Consultant (CSM) (Saskatoon)
Description
Alcor Solutions is seeking to hire a Service Now Technical Consultant with strong hands‑on expertise in Customer Service Management (CSM), CRM, or Sales & Order Management (SOM). The ideal candidate will possess deep technical knowledge of the Service Now platform, a proven track record of designing and implementing scalable solutions, and the ability to work closely with stakeholders to translate business requirements into effective Service Now implementations.
Key Responsibilities
- Design, develop, configure, and implement Service Now solutions with a focus on CSM, CRM, and/or SOM.
- Collaborate with business stakeholders to gather, analyze, and translate requirements into technical solutions.
- Configure and customize Service Now applications, workflows, integrations, and automation capabilities.
- Develop and maintain custom applications, scripts, UI components, business rules, and integrations.
- Participate in solution archite...