Settlement Administrator (5)

Job Description

Settlements Administrator (Contract)

Core Competencies

• Self‑motivated

Job Responsibilities

• Use analytical and investigative skills to resolve customer inquiries.
• Respond to telephone and electronic inquiries in a courteous and professional manner.
• Process bank traces, chargebacks, and reversals using various third‑party interfaces.
• Investigate discrepancies and issue adjustments.
• Assist in month‑end activities that include the preparation and delivery of statements, billing, and accounting entries.
• Safeguard the interests of the company by complying with Payment Card Industry (PCI) and Interac regulations.
• Follow established work priorities, ensuring that deadlines are met and procedures are followed.
• Assist with special projects as they arise.

Must‑Have Qualifications

• College diploma required and r...