Shared Services, Lending Support Team

ABOUT THE ROLE

Bow Valley Credit Union is looking for a detail-driven lending operations professional to join our centralized Shared Services team in Cochrane. Reporting to the Sr Manager, Shared Services, this is a back-office role at the heart of BVCU’s credit operations — the single point of accountability who we depend on to get loans funded accurately and on time.

WHAT YOU'LL DO

Loan Funding & File Ownership

• Own file accuracy, completeness, and funding readiness from intake through disbursement
• Resolve file discrepancies, documentation gaps, and coordination issues within defined authority
• Prepare complete loan document packages and mortgage instructions, ensuring all conditions are satisfied prior to submission
• Serve as a proactive service partner for branch lending teams, providing timely updates and clear communication
• Maintain professional, timely communication with external legal counsel...