MX003 Marsh & McLennan Servicios, S.A. De C.V.

Specialist - IT Product Support

📍 Ciudad de México, Ciudad de México, Mexico ⏰ Full time

Description

Description:
Specialist - IT Product Support
We are seeking a Specialist - IT Product Support to join our team at Marsh. This role will be based in Mexico City. This is a hybrid role that has a requirement of working at least three days a week in the office.
We will count on you to:
Assist Project Managers and Technical Leads in the planning, implementation and ongoing support of Legal and Privacy related applications
Identify and document business and technical requirements; ensure that resulting implementation plans match expectations
Partner with stakeholders to develop test scripts and define success criteria for user acceptance testing
Create and maintain product related documentation and standards; assist in the onboarding of new applications
Conduct research to identify new or existing tools to satisfy stakeholder needs/requirements
Monitor and manage support tickets that are logged ...
            

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