Specialist, Medical Insurance II

The Insurance Specialist II acts as the primary point of contact for Health Care Providers (HCPs) and patients

when addressing complicated patient access challenges. This position will be a subject matter expert in

insurance, prior authorizations, best-in-class customer service, and alternate funding options . The position

addresses issues and concerns to provide HCPs and patients with accurate explanations of patients’ medical

and/or pharmacy benefits, financial assistance, and access questions. Additionally, this position enables the

productivity of the broader access team by building, maintaining and providing access to the insurance

intelligence.

 

Responsibilities :



Provide subject matter expertise and best-in-class customer service for all inbound and outbound customer

calls to drive first call resolution. Provide insurance coverage, verification details ...