Scotiabank
Lead, manage, and develop a team of application support analysts and senior leads supporting FX platforms
Set clear expectations around ownership, escalation, on call readiness, and operational discipline
Drive accountability for incident response, problem management, and change outcomes
Manage hiring, onboarding, performance management, coaching, and career development
Ensure sustainable coverage models including follow the sun support where applicable Own the overall health, availability, and performance of FX production applications
Be hands on during major incidents and complex production issues, providing technical direction and leadership
Participate in deep dive analysis for recurring or high risk issues to drive permanent fixes...
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Sr Manager, FX Application Support (Capital Markets Technology)
Description
Is this role right for you?
In this role you will:People Leadership and Team Management
Production Support and Hands On Leadership