Stage Experience and Services Lead - Full Time

Stage Experience and Services Lead - Full Time

Job ID:

Store Name/Number: ON-Thames-Lea Plaza (1614)

Address: 697 Grand Ave W, Chatham, ON N7L 1C5, Canada

Full Time/Part Time: Full Time

Position Type: Regular

As a Stage Experience and Services Lead, you will oversee on‑stage worlds, services, classes and event execution at a Sephora location. You will ensure all Services Coordinators and cast perform Sephora’s services within standards, execute the selling model, and provide outstanding client service to help the store exceed objectives. In addition, you will:

• Training & Development. Ensure coordinators are adequately trained to manage the studio, drive services and partner with elevated experts for product and brand training. Facilitate Sephora training sessions.
• Maintain a Coaching Culture. Participate in selection, training and certification of al...