Strategic IT Operations Director at Alto

Elevate IT performance at Alto as the Director of IT Operations. Lead innovative tech initiatives for the high-speed train project between Quebec City and Toronto in a senior role.
In this pivotal position, you will guide and mentor the IT Operations team to implement effective strategies. Your experience will be essential in managing incident response, service delivery, and fostering relationships with key vendors. Reporting on performance metrics and service level agreements will also be a key aspect of your responsibilities.
Key Responsibilities:
• Lead and develop the IT Operations team
• Implement IT operational strategies effectively
• Manage incident response processes and service delivery
• Report on SLAs and performance metrics
• Foster relationships with vendors and partners
Requirements:
• Bachelor’s/Master’s degree in IT or related field
• 10 years in IT operations, 5 in leadership
• Knowledge of government policies and IT frameworks
• Ex...