Supervisor/A

Laundry SupervisorResponsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience while ensuring quality controls and guest inquiries.ResponsibilitiesManage overall daily operations of the Laundry DepartmentEnsure quality controls are in place for all laundry processes, rejecting any exceptionsMaintain cleanliness of the laundry areaTrain, develop, and appraise the laundry teamEnsure linen and housekeeping supplies are ordered and controlled in line with Business and EventsCarry out stock takesEnsure par stocks are maintainedTake receipt of stock and ensure safe storageManage customer service issues quickly and effectivelyOversee the issuing of linen via a requisition systemEnsure team members adhere to all Health and Safety RegulationsCarry out any other reasonable task set by the hotel's managementQualificationsGood organisational and planning skillsGood communication skillsPrevious hotel or leisure sector experience (advan...