Support Engineer L2

Java Unix/Shell scripting development Windows based application support activities Read logs Troubleshoot software issues Provide solutions Work with a team Able to cover different shifts according to team's needs (shifts: 8:00 - 17:00, 13:00 - 20:00, at least once a week (Fridays) someone in the team has to cover the third shift: 15:00 - 23:00) Willing to eventually and often cover weekend. (rotation is stablished, so this is not a permanent shift for just one in the team, they rotate) Able to have a good conversation in English and able to write a good email and/or document. Windows powershell AWS Provide application support for systems running on Java, Unix/Linux, and Windows environments. Troubleshoot software incidents and perform root cause analysis. Provide timely and effective solutions to application-related issues. Collaborate with cross-functional teams to resolve incidents and improve system performance. Participate in shift-based support, including rotation schedules and o...