Team Lead for Personal Lines Insurance

Join Armour Insurance in Edmonton as the Personal Lines Team Lead, managing a team focused on client satisfaction in personal lines insurance. Apply your leadership skills to enhance workflow efficiency and team performance.
This role involves overseeing Personal Lines Account Managers, guiding them to ensure the efficient handling of client files. You will analyze current procedures and foster team growth through feedback and training opportunities. Your expertise is pivotal in mentoring staff to meet Armour's high service standards.
Key Responsibilities:
• Manage a team of Personal Lines Account Managers
• Analyze procedures to enhance efficiency
• Provide coaching for daily business issues
• Monitor service levels to ensure quality
• Conduct performance feedback sessions and evaluations
Requirements:
• Level 2 Alberta Insurance License needed
• At least 5 years’ brokerage experience
• Demonstrated leadership in performance management
• Experience ...