Tech Service Specialist VII - Commercial Food Equipment

Garland Commercial Ranges is looking for a Tech Service Specialist VII - Commercial Food Equipment.

Under limited supervision, the Tech Service Specialist VII provides technical support on incoming inquiries from customers, sales, and service techs and service agencies regarding service and repair issues with supported equipment in the field. Working under close supervision, reviews and approves or denies warranty claims submitted into the CPS system by the Welbilt service network.

Reporting to the Manager, National Service, this position is based in our Mississauga, Ontario facility. This is a full‑time, permanent role that is an addition to headcount.

Major Accountability: Provide technical support on the product brand equipment for Service Techs, Service agencies, Sales and customers via phone, email, or possibly at a customer's location.

• Work closely with management, customer service, sales and engineering to resolve escalated technical s...