TechHub Manager

Overview

Lead the LATAM TechHub (two agile teams, approximately 20 FTEs) ensuring predictable, high-quality delivery of regional customizations on global platforms. The role is accountable for engineering execution excellence, operational discipline, governance adherence, and team performance management. Alignment with global product roadmaps and architecture standards is essential while driving continuous improvement, transparency, and cost-effective operations within the regional OPEX budget. This role does not own product strategy or enterprise architecture but is fully accountable for delivery performance and team effectiveness.

Responsibilities

• Delivery Performance & Governance – 35%: Ensure delivery predictability, quality, and adherence to committed timelines, aligned with business priorities.
• Implement and monitor KPIs (velocity, cycle time, defect rate, rework, release accuracy).
• Improve delivery transparency by m...