Important Business
Apply Now
Technical Account Manager at Trulioo
Description
Become the trusted technical advisor at Trulioo as a Technical Account Manager. Support clients’ operational success and ensure optimal product use in a hybrid work environment.
As a Technical Account Manager, you'll report to the Team Lead, Service Delivery, driving technical adoption and operational support for a diverse client portfolio. This role requires expertise in managing customer technical interactions, facilitating troubleshooting, and performing workflow optimizations. Experience in a customer-facing technical role is crucial to succeed here.
Key Responsibilities:
• Serve as the main technical point of contact for clients
• Monitor customer technical health and operational trends
• Provide guidance for workflow optimization and adoption
• Coordinate technical escalations with support teams
• Collaborate closely with Customer Success Managers
Requirements:
• 3+ years in Technical Account Management or similar role
• Strong skills in customer sup...
As a Technical Account Manager, you'll report to the Team Lead, Service Delivery, driving technical adoption and operational support for a diverse client portfolio. This role requires expertise in managing customer technical interactions, facilitating troubleshooting, and performing workflow optimizations. Experience in a customer-facing technical role is crucial to succeed here.
Key Responsibilities:
• Serve as the main technical point of contact for clients
• Monitor customer technical health and operational trends
• Provide guidance for workflow optimization and adoption
• Coordinate technical escalations with support teams
• Collaborate closely with Customer Success Managers
Requirements:
• 3+ years in Technical Account Management or similar role
• Strong skills in customer sup...