Technical Account Manager Quebec or Ontario

Join a dynamic team as a Technical Account Manager in Quebec or Ontario, Canada, working remotely. Focus on addressing technical needs and ensuring customer satisfaction at every stage.
This full-time, permanent role requires strong technical expertise and a results-driven mindset. As a Technical Account Manager, you'll provide vital support during pre-sales and post-sales processes while liaising with sales teams to enhance opportunities. You'll also train customers and provide valuable feedback for product improvements.
Key Responsibilities:
• Provide technical support throughout pre-sales and post-sales processes
• Address product-related inquiries promptly and accurately
• Train customers on effective product usage
• Share customer feedback to assist in product feature identification
• Report on product performance and insights to internal teams
Requirements:
• Proven experience as a Technical Account Manager
• Strong technical background in digital te...