Technical Communicator - Reman Bradford

Toromont Reman is looking for a Technical Communicator to join our team in Bradford. The Technical Communicator will support Heavy Equipment Technicians and product support staff with expertise on our Caterpillar Product Line.

Pay Type

Full Time, Permanent

Compensation

$69,520 - $86,900

The base salary is one component of our reward package; performance-based or discretionary bonuses may be available.

Key Responsibilities

• Provide technical support to Toromont Cat service operations (after-sales service, shop, rental, sales, parts, branches & customers)
• Serve as the primary point of contact between the service departments and Caterpillar
• Review product problems, propose solutions, conduct failure analysis, identify root causes, and produce reports
• Write site visit and technical reports as needed
• Provide technical support for sp...