Elise A.I. Technologies Corp.
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Technical Solutions Engineer at EliseAI
Description
Become an integral part of the Technical Solutions & Support team at EliseAI. This role emphasizes customer service, system understanding, and effective troubleshooting in a hybrid work environment.
As a Technical Solutions Engineer, you will leverage your technical skills to enhance client experience with our AI-driven solutions. You’ll engage directly with customers to resolve issues, provide best practices, and ensure effective system integration. Your data-driven insights will help shape the customer experience by diagnosing and documenting technical problems efficiently.
Key Responsibilities:
• Onboard clients and configure system settings
• Communicate issues and resolutions effectively
• Prioritize client issues impacting their business
• Investigate bugs using SQL and data sources
• Document issues and communicate solutions to clients
Requirements:
• Bachelor’s in Computer Science or equivalent
• 1-3 years in a technical support role
• Familiari...
As a Technical Solutions Engineer, you will leverage your technical skills to enhance client experience with our AI-driven solutions. You’ll engage directly with customers to resolve issues, provide best practices, and ensure effective system integration. Your data-driven insights will help shape the customer experience by diagnosing and documenting technical problems efficiently.
Key Responsibilities:
• Onboard clients and configure system settings
• Communicate issues and resolutions effectively
• Prioritize client issues impacting their business
• Investigate bugs using SQL and data sources
• Document issues and communicate solutions to clients
Requirements:
• Bachelor’s in Computer Science or equivalent
• 1-3 years in a technical support role
• Familiari...