Leyad
Technical Support Analyst at Leyad
Description
Enhance your IT career with Leyad as a Technical Support Analyst. This role focuses on end-user IT support and network management, requiring travel across Canada.
Leyad, a Montreal-based real estate firm, is looking for a Technical Support Analyst with 1-2 years of hands-on experience. In this position, you'll assist in maintaining IT systems and managing network infrastructure. Strong troubleshooting skills and customer service orientation are critical, as you'll handle both independent tasks and collaborative projects with teams.
Key Responsibilities:
• Provide first- and second-line support for technical issues
• Install and maintain desktops, laptops, and network devices
• Troubleshoot LAN/WAN, Wi-Fi, and VPN connectivity
• Set up IT infrastructure for new office locations
• Document IT procedures and manage user accounts
Requirements:
• Degree in IT or related field
• 1-2 years in technical or network support
• Knowledge of TCP/IP, DNS, and DHCP
Apply Now
Leyad, a Montreal-based real estate firm, is looking for a Technical Support Analyst with 1-2 years of hands-on experience. In this position, you'll assist in maintaining IT systems and managing network infrastructure. Strong troubleshooting skills and customer service orientation are critical, as you'll handle both independent tasks and collaborative projects with teams.
Key Responsibilities:
• Provide first- and second-line support for technical issues
• Install and maintain desktops, laptops, and network devices
• Troubleshoot LAN/WAN, Wi-Fi, and VPN connectivity
• Set up IT infrastructure for new office locations
• Document IT procedures and manage user accounts
Requirements:
• Degree in IT or related field
• 1-2 years in technical or network support
• Knowledge of TCP/IP, DNS, and DHCP