Training & Documentation Specialist (Halifax Regional Municipality)

Advantage Administration team within the Manulife Group Benefits organization links people, technology and expert services to simplify benefits administration and provide a consistent, powerful member and client experience. Our vision is to be recognized as the partner of choice within the industry for benefits solutions and benefits administration services.

As a Training & Documentation Specialist you will design and deliver training programs, develop procedural documentation and support change readiness across multiple teams and locations.

You will play a key role in enabling our Group Benefits business to deliver meaningful experiences to clients and help make Canadians healthier and organizations stronger.

Position Responsibilities

• Design and deliver training for current recruits, cross‑training and business initiatives.
• Conduct needs assessments and develop training plans, lesson outlines and materials.
• Create engaging con...