The Brick

Trans Global Service - Dispatch/Admin

📍 Edmonton, Alberta, Canada ⏰ Permanent Full-Time

Description

Is this job for you?

Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

Do you love a physical job that will keep you busy?

Trans Global is actively seeking to expand our service team. We need people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!

Responsibilities

  • Provide courteous, prompt, and professional service to customers over the phone with the goal of resolving customer questions and concerns with first contact resolution
  • Field incoming calls from TGS technicians and contractors and national support call center
  • Following up with technicians, call center and customer questions or concerns via e-mail or outbound calls
  • Assisting TGS technicians with service issues, payment issues and system issue...
  • Apply Now