State Street
Complete all tasks including the handling of all complex calls and queries, to a high quality to meet client requirements in a timely and accurately manner Quality control of transactions processed and client correspondence. Assist in delivery of on the job training and development of other administrators Ensure business standards and client deadlines are met on a consistent basis Actively initiate Error, Fines & Loss analysis Escalate client issues where necessary Participate in client service review Assist in project implementation Adhere to procedures in relation to all tasks of a Transfer Agent Administration of clients’ trades and maintenance of register, processing of cash movements and reconciliation Identify process efficiencies in the course of their daily work and propose to line managers De...
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Transfer Agency, Associate 2
Description
JOB DUTIES AND RESPONSIBILITIES
CLIENT SERVICE
TECHNICAL