User Experience Advisor – UX Research

Build Your Future With Us

Are you passionate about advisor and customer experience, and eager to contribute to iA Financial Group’s ambition of becoming the financial services leader that best combines human and digital experiences? This is your opportunity to achieve your career goals! As a User Experience Advisor–UX Research, you will leverage your passion for UX research and design to help shape the digital tools used by insurance and savings advisors, enhancing the user experience while supporting business performance.

What You Will Accomplish With Us

• Establishing, managing, and evolving a structured user research practice, including participant recruitment, planning, facilitation, analysis, and recommendations.
• Supporting stakeholders in defining research needs and objectives, in close collaboration with UX designers, digital experience strategists, advisors, and business teams.
• Planning and conducting generative (discovery) rese...