Vice President of Onboarding at Citigroup

Step into the role of Vice President of Client Onboarding at Citigroup, specializing in cash management solutions. The focus is on process efficiency, risk management, and customer service excellence.
As a leader in this role, you'll be responsible for effectively managing the onboarding process of complex cash management solutions while maintaining strong client relationships. Your project management skills will drive process improvements and enhance service delivery. You will work closely with various teams to ensure compliance and risk mitigation throughout the onboarding cycle.
Key Responsibilities:
• Coordinate onboarding processes for cash management solutions
• Monitor customer satisfaction and service levels
• Execute project management tasks and manage cross-functional relationships
• Implement risk management strategies and comply with regulations
• Develop performance metrics to track onboarding success
Requirements:
• Bachelor’s degree in finance ...