Walmart Canada Customer Service Manager

Lead customer experience initiatives as a Customer Service Manager at Walmart Canada in Edmonton. Focus on operational oversight and associate training to drive service excellence.
Join Walmart Canada as a Customer Service Manager in Edmonton. This role requires expertise in coordinating front-end operations and maintaining compliance with company standards. You will handle customer and associate inquiries while promoting loyalty programs and ensuring safe work processes.
Key Responsibilities:
• Ensure compliance with emergency procedures and safe work processes
• Handle customer concerns and provide necessary guidance
• Monitor Front End associates for proper coverage and breaks
• Train Associates on company procedures and systems
• Oversee transactions including purchases and returns for accuracy
Requirements:
• Experience in retail customer service management
• Strong leadership and training skills
• Ability to manage compliance and operational stand...